training courses
Telsis provides a programme of training courses designed for people with different levels of experience.
Courses are held at New Place Management Centre in Hampshire, UK (pictured below). New Place is a dedicated training and conference centre set in 25 acres of formal gardens and woodland, offering all the facilities you would expect of a professional training centre.
For course booking details, please contact your customer account manager or contact the Telsis training team on +44 1489 885877.
General Courses
Introduction to Ocean SMS Router Maintenance
Introduction to PDL Ocean Maintenance
Advanced PDL Ocean fastSSP Maintenance
Unlocking the Secrets of Call Detail Records Ocean fastIP Maintenance
Introduction to SS7 Ocean fastSCP Maintenance
Configuring Ocean Units Ocean fastTC Maintenance
SMS Router Operations Service Creation for the Ocean fastSSP
Ocean Management Service Creation for the Ocean fastIP
Ocean fastSSP Management Service Creation for the Ocean fastSCP
Ocean fastIP Management Component Creation for the Ocean fastSCP
Ocean fastTC Management Ocean fastSSP Problem Determination
Ocean fastSCP Management Ocean fastIP Problem Determination
Ocean fastTC Problem Determination
SMS Distribution Node (SDN) / Virtual Mobile (VM) Courses
SDN Administration Virtual Mobile Administration
SDN First-Line Support Virtual Mobile First-Line Support
SDN On-Site Maintenance Virtual Mobile On-Site Maintenance
Introduction to Ocean
Introduction
This course is designed to give the delegate an understanding of the Ocean range of equipment.
Benefits
The skills learnt will enable the delegate to understand how the Ocean equipment works and communicates, and gives them the first building block in Ocean management.
Introduction to PDL
Introduction
This course introduces the Programme Definition Language (PDL), the language used to create services for the fastIP. This introductory-level course provides a comprehensive introduction to PDL and its applications.
Benefits
The skills learnt will enable the delegate to instruct the fastIP how to interact with customers and how to react to their responses.
Advanced PDL
Introduction
This course is aimed at Ocean fastIP voice services developers with programming needs that go beyond the basics. Delegates learn how to take advantage of the advanced facilities of PDL, including communicating with other devices using TCP/IP, fast data manipulation using strings and on-board databases.
Benefits
The skills learnt will enable the delegate to write more complex PDL scripts, thus providing a higher level of sophistication in your services.
Unlocking the Secrets of Call Detail Records
Introduction
This course is designed to provide the delegate with the knowledge and skills required to develop an understanding of Call Detail Record (CDR) generation and analysis.
Benefits
The skills learnt will enable the delegate to better understand how CDRs can be used for more than billing purposes.
Introduction to SS7
Introduction
This course is designed to provide the delegate with a basic overview of the SS7 hierarchy and relate that to the Telsis fastSSP and fastTC Ocean platforms.
Benefits
The skills learnt will provide the delegate with a better understanding of how Telsis equipment works and communicates, and provides the first building block in Ocean management.
Configuring Ocean Units
Introduction
The aim on this course is to provide the delegates with the ability to install and configure an Ocean Service node to use the Ocean Control Protocol (OCP) suite of programmes.
This course covers the three configurations of a service node, namely the fastSSP & fastSCP, fastIP & fastSCP, and fastSSP, fastSCP & fastIP.
The course is split into four sections, the first three sections covering the configuration of the fastSSP, fastIP and fastSCP within the service node and the fourth section detailing the Connect to Resource configuration of the service node.
Each section is followed by exploration exercises and practical exercises.
Benefits
The skills learnt will enable the delegates to support the Telsis Service Node through a deeper understanding of how the inter communication between units is achieved.
SMS Router Operations
Introduction
The SMS Router Operations course is designed to introduce the delegate to the concepts of Short Message Service (SMS) routing and the management and configuration principles involved.
This course provides an opportunity for the delegate to explore each of the applications that we use to manage and configure the SMS Router.
The course focuses on how to use the management tools to rapidly identify, contain and solve problems.
Benefits
Having attended this course, the delegate will be able to efficiently manage the SMS Router from a remote network management centre, identifying problems in a timely and responsible manner.
Ocean Management
Introduction
The Ocean Management course is designed to introduce the delegate to the Ocean equipment
.
This course provides an opportunity for the delegate to explore each of Telsis’ core platforms and the applications that we use to manage and configure each of the units.
The first half of the course focuses on Platform Manager, which is used to manage the fastSSP, fastSCP and fastIP.
The three platforms are covered as separate topics, each with exploration exercises followed by practical tasks. Particular attention is paid to system diagnostics and common maintenance issues.
The second half of the course covers service and switch management using Deploy, Portfolio and Route. Particular emphasis is given to service diagnostics.
The course focuses on how to use the management tools together to rapidly identify, contain and solve problems.
Benefits
The skills learnt will enable the delegate to support your Telsis equipment by providing a better understanding of how our equipment communicates giving the delegate the confidence to configure and maintain the network.
Ocean fastSSP Management
Introduction
The fastSSP Management course is designed to introduce the delegate to the Ocean fastSSP.
The first half of the course focuses on Platform Manager, which can be used to manage the fastSSP. This is covered as separate topics, followed by exploration exercises and practical exercises.
The second half of the course covers service and fastSSP management using Route. Particular emphasis is given to service diagnostics.
The course focuses on how to use the management tools together to rapidly identify, contain and solve problems.
Benefits
The skills learnt will enable the delegate to support Telsis equipment through a deeper understanding of how the Ocean fastSSP works.
Ocean fastIP Management
Introduction
The fastIP Management course is designed to introduce the delegate to the Ocean fastIP.
The first half of the course focuses on Platform Manager, which can be used to manage the Ocean fastIP. This is covered as separate topics followed by exploration exercises and practical exercises.
The second half of the course covers service and fastIP management using Portfolio. Particular emphasis is given to service diagnostics.
The course focuses on how to use the management tools together to rapidly identify, contain and solve problems.
Benefits
The skills learnt will enable the delegate to support Telsis equipment through a deeper understanding of how the Ocean fastIP works.
Ocean fastTC Management
Introduction
The fastTC Management course is designed to introduce the delegate to the Ocean fastTC.
The first half of the course focuses on Platform Manager, which can be used to manage the fastTC. This is covered as separate topics, followed by exploration exercises and practical exercises.
The second half of the course covers service and fastTC management using Route. Particular emphasis is given to service diagnostics.
The course focuses on how to use the management tools together to rapidly identify, contain and solve problems.
Benefits
The skills learnt will enable the delegate to support Telsis equipment through a deeper understanding of how the Ocean fastTC works.
Ocean fastSCP Management
Introduction
The fastSCP Management course is designed to provide the delegate with the skills and knowledge to use Platform Manager and Deploy to remotely manage the fastSCP from a service and network management point of view.
Benefits
The skills learnt will enable the delegate to view and analyse network problems and alarm indications on the unit.
SMS Router Maintenance
Introduction
The SMS Router Maintenance course is designed to introduce the delegate to the network procedures performed on the SMS Router.
This course provides an opportunity for the delegate to explore the unit and practise the procedures in a safe and controlled environment.
Benefits
Having attended this course, the delegate will be able to safely perform first-line maintenance procedures on the SMS Router and interact with the Network Management Centre (NMC) staff managing the unit.
Ocean Maintenance
Introduction
This course provides an opportunity for the delegate to explore the Telsis core platforms (fastSSP, fastSCP, fastIP and fastTC) and their components.
The first half of the course focuses on using Platform Manager to prepare the units for maintenance. The four platforms are covered as separate topics, each with exploration exercises followed by practical tasks. Particular attention is paid to system diagnostics and common maintenance issues.
The second half of the course covers service and switch management using Deploy, Portfolio and Route. Emphasis is given to service diagnostics.
The course focuses on how to maintain the equipment using the software platforms and tools to rapidly identify, contain and resolve problems.
Benefits
The skills learnt will provide the delegate with a better understanding of each Telsis platform and the implications of carrying out work without following procedures. The course also provides vital experience in maintenance issues without having to gain this experience on a busy revenue-generating network.
Ocean fastSSP Maintenance
Introduction
This course introduces the fastSSP maintenance principles from an external view, explains the component layout in the units and shelves and discusses cable connection details showing the LAN, E1, fibre-optic and miscellaneous cabling to and within the cabinet.
The removal process of component cards is discussed, pointing out the mechanical and management process undertaken to remove or replace cards. A practical exercise takes the delegate through the re-creation and analysis of various trunk-based Problem Determination.
Benefits
The skills learnt will enable the delegate to support Telsis equipment by understanding how the Ocean fastSSP works with both SS7 and ISDN, where any potential problems may occur and quick methods of resolving any issues.
Ocean fastIP Maintenance
Introduction
This course provides an opportunity for the delegate to explore the Telsis Ocean fastIP and the components that make up the fastIP.
The course focuses on how to maintain Telsis Ocean equipment by using the software tools to rapidly identify, contain and solve problems.
Benefits
The skills learnt will enable the delegate to support Telsis equipment by understanding how the equipment communicates, giving the delegate the confidence to maintain and support the network.
Ocean fastTC Maintenance
Introduction
This course introduces the fastTC maintenance principles, explains the component layout in the units and discusses cable connection details showing the LAN, E1, fibre-optic and miscellaneous cabling to and within the cabinet.
The course also covers how to remove component cards, pointing out the mechanical and management processes undertaken to remove or replace cards. A practical exercise takes delegates through the re-creation and analysis of various trunk-based Problem Determination.
Benefits
The skills learnt will enable the delegate to support Telsis equipment by understanding how the Ocean fastTC works with SS7 to identify where any potential problems may occur, and quick methods of resolving any issues.
Ocean fastSCP Maintenance
Introduction
This course introduces the fastSCP maintenance principles and explains the component layout in the unit.
The course also covers how to remove component cards, pointing out the mechanical and management processes undertaken to remove or replace cards. A practical exercise takes delegates through the re-creation and analysis of various processor-based Problem Determination.
Benefits
The skills learnt will enable the delegate to understand how the Ocean fastSCP works within the Ocean Service Node, and to conduct all maintenance procedures that are needed to support this unit.
Service Creation for the Ocean fastSSP
Introduction
This course describes the use of Route and NODAL for the fastSSP. It looks in detail at creating applications for the fastSSP platform (using fastSSP NODAL) and then installing and configuring those applications on a unit using Route.
Benefits
The skills learnt will enable the delegate to create custom applications on the fastSSP, manipulating calls to suit individual service needs.
Service Creation for the Ocean fastIP
Introduction
This course is designed to allow the delegate to be taken from a basic introduction to Programme Definition Language (PDL), through to advanced techniques in programming the fastIP. The course provides a comprehensive understanding of PDL and its capabilities.
Benefits
The skills learnt will enable the delegate to program the fastIP to interact with customers and to react to their responses. The course then builds on these new skills to allow the delegate to create more complex and higher intelligent services designed to offer the customer a more sophisticated service.
Service Creation for the Ocean fastSCP
Introduction
This course covers the use of Map Studio and Data Studio to create and provision fastSCP-based services. It also examines the role of Deploy and the Provisioning Gateway in service development and deployment.
Benefits
The skills learnt will enable the delegate to create, modify and maintain customised services running on the Ocean Service Node.
Component Creation for the Ocean fastSCP
Introduction
This course covers the use of NODAL to create reusable components (node types) for the Ocean fastSCP.
Benefits
The skills learnt will enable the delegate to create, modify and maintain special nodes for use in customised services developed with Map Studio.
Ocean fastSSP Problem Determination
Introduction
This course is designed to provide the knowledge and hands-on skills required to perform appropriate fastSSP Problem Determination.
Benefits
The skills acquired will enable the delegate to have a deeper understanding into how fastSSP Problem Determination works in order to provide a more efficient and problem-free network.
Ocean fastIP Problem Determination
Introduction
This course is designed to provide the knowledge and hands-on skills required to perform appropriate fastIP Problem Determination.
Benefits
The skills acquired will enable the delegate to have a deeper understanding into how fastIP Problem Determination works in order to provide a more efficient and problem-free network.
Ocean fastTC Problem Determination
Introduction
This course is designed to provide the knowledge and hands-on skills required to perform appropriate fastTC Problem Determination.
Benefits
The skills acquired will enable the delegate to have a deeper understanding into how fastTC Problem Determination works in order to provide a more efficient and problem-free network.
SDN Administration
Introduction
This course is designed to provide the knowledge and skills required to define events and to manage the SDN system and its connections to SMSCs using the SDN Configuration Utility.
Benefits
The course provides an understanding into how SDN handles messages, covering the hardware components, the management applications and the system software. The concept of events, routing and message gapping is introduced and their function in the system is explained.
SDN First-Line Support
Introduction
This course has been designed to provide the knowledge and hands-on skills required to perform first-line support on the SDN system.
Benefits
The course provides a deeper understanding of how the SMS Router and SMS Interface Gateway (SIG) platforms work in order to provide a more efficient and problem-free network.
SDN On-Site Maintenance
Introduction
This course is designed to provide the delegate with the knowledge, skills and competency to perform first-line maintenance on the SDN system hardware.
Benefits
The skills gained will enable the delegate to maintain the SDN equipment by understanding how the hardware functions, enhancing their confidence to maintain and support the network.
Virtual Mobile Administration
Introduction
This course is designed to provide the delegate with the knowledge and skills to manage the Virtual Mobile (VM) system and its connections to host equipment.
Benefits
The skills gained will enable the delegate to manage hosts’ accounts and, by updating both the system/hosts blacklists, ensure the uninterrupted flow of messages through the system.
Virtual Mobile First-Line Support
Introduction
This course is designed to provide the knowledge and hands-on skills required to perform first-line support on the Virtual Mobile (VM) system.
Benefits
The skills gained will enable the delegate to have a deeper understanding of how the SMS Router and SMS Intelligent Gateway (SIG) platforms and servers work in order to provide a more efficient and problem-free network.
Virtual Mobile On-Site Maintenance
Introduction
This course provides an opportunity for the delegate to explore the Virtual Mobile (VM) system and its components by means of hands-on practical exercises coupled with system theory.
The course focuses on how to maintain the equipment by using the software platforms to rapidly identify, contain and solve problems.
Benefits
The skills gained will enable the delegate to maintain the VM equipment by better understanding the hardware functions, enhancing your confidence to maintain and support the network.